At JanSport, we are always looking to give you something new. That’s why we offer backpack collaborations and collections that are always changing and shifting. We find the best partners and new ideas and bring you the amazing limited edition backpacks that you love. Make sure you grab bags while they’re available; these limited edition backpacks won’t last forever. Missed out on a bag you like? Don’t worry, we’ll have something new to get excited about out soon.
Free Return Policy Smartwool offers free returns within 30 days from the date of purchase. Items must be unused, unwashed, and unaltered.
Store Returns Return the unworn item(s) to the store where you originally made the purchase for a refund or exchange.
Online Returns Return unworn item(s) purchased at smartwool.com 30 days from the date of purchase for a complete refund. Initiate a return by accessing your order history and selecting “Return Items."
Refunds may take up to 3-5 weeks to process due to the time often required for shipping and bank processing. Exchanges are not available.
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Free Shipping
We are currently offering free shipping on orders $89+ placed on smartwool.com.
Shipping based on normal carrier restrictions and delays. We cannot guarantee arrival. Offer is valid for the continental US excluding Alaska, Hawaii, Puerto Rico and any US territories, as well as PO Box addresses. Delivery days are Monday-Friday, excluding US federal holidays. Free shipping may not be available for some customers.
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