Product Registration: register your product here.

JanSport Products are warranted based on their type and intended use:

Our warranty applies when the product is used for the purpose intended, under normal conditions, and does not apply to damages caused by typical wear and tear over time, unreasonable use, accidents or neglect

Warranty Address:

Please include your name, address and phone number (including area code) with the item along with a description of the problem. State law requires that items be clean before being returned for repair or replacement.

Products repaired or replaced under warranty will be returned free of charge.

For more information on JanSport's Warranty review our Frequently Asked Questions or call 1 (800) 426-9227 in the US or 1 (800) 501-3056 in Canada.