WARRANTY
 

Product Registration: register your product here.


Equipment (Packs, Bags, & Luggage):


Guaranteed for Life
JanSport engineers quality, durable, and reliable products. So, if your pack ever breaks down, simply return it to our warranty center. We'll fix it or if we can't we'll replace it. We stand by our packs for a lifetime and since we've been making packs since 1967, that's a guarantee you can stand by.


Warranty Address:

US:

JanSport
Attn: Warranty Department
1202 Shuksan Way
Everett, WA 98203

Canada:

JanSport
Attn: Warranty Department
3260 rue Guenette
Saint-Laurent
Quebec H4S 2G5

Please include your name, address, email and phone number (including area code) with the item along with a description of the problem. State law requires that items be clean before being returned for repair or replacement.


Products repaired or replaced under warranty will be returned free of charge.


For more information on JanSport's Warranty review our Frequently Asked Questions or call 1 (800) 426-9227 in the US or 1 (800) 501-3056 in Canada.

 

Apparel:
There is no warranty for JanSport Collegiate Apparel.