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General Exclusions

JanSport warranties only apply to JanSport products purchased from authorized dealers. All warranties do not apply to any non-JanSport products like a device, even if packaged or sold with the JanSport product, or property carried in or on a JanSport product. JanSport is not responsible for direct, incidental or consequential damages for any reason including damage resulting from a breach of a warranty or condition such as scratches in a device surface, lost data or destroyed personal property. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

Limited Edition & Special Collection Bags and Backpacks

Bags from limited editions and special collections that cannot be repaired can only be replaced with bags from that same collection, if inventory permits. Bags that are not part of a limited edition or special collection cannot be replaced by a bag that is.

Apparel

There is no warranty for any apparel including collegiate apparel.

International Warranty (Outside of US and Canada)

For warranty questions in other countries, please contact the point of purchase for further information.

Please Note: This warranty gives you specific legal rights; you may have other rights, which vary from state to state. For more information on JanSport’s warranty please call 800.426.9227 (US) or 800.501.3054, ext 2567 (Canada).