At JanSport®, building a culture that respects the dignity and differences in others, is the driving force behind our success. Our commitment to diversity and inclusion is supported through our actions, decisions, and initiatives. At JanSport®, our mission of serving others includes everyone! This backdrop informs our accessibility initiatives.  

JanSport® is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and complying with the Department of Justice's Americans with Disabilities Act (ADA) Standards for Accessible Design, and other applicable regulations.

We want to hear from you if you encounter any accessibility barriers on our digital properties. Please contact
our Customer Service at 1-855-818-5966 or via email at us_customer_care@jansport.com.

Last updated: August 21, 2025