Pack Points Terms & Conditions

Last Updated: 4/30/2026, 2026

JanSport, a division of VF Outdoor, LLC, is proud to offer Pack Points (“Pack Points” or the “Program”).

1. Privacy and Pack Points; Notice of Bona Fide Loyalty Disclosures for Colorado Residents; Notice of Financial Incentive for California Residents.

Your participation in the Program is voluntary and subject to JanSport’s Privacy Policy, including but not limited to the Bona Fide Loyalty Disclosure and Financial Incentive Disclosure, which may be found at https://www.jansport.com/pages/privacy-policy. JanSport’s Privacy Policy is made a part of these Terms and is incorporated herein by reference. In the event of any inconsistency between these Terms and JanSport’s Privacy Policy, JanSport’s Privacy Policy will control.

For information about managing your privacy preferences, please visit: https://www.vfc.com/dsr-requests/jansport.

2. Membership

A. Eligibility: You must be at least 18 years of age and a resident of the United States to become a Member. Individuals receiving a discount or free product to represent a VF Corporation brand are not eligible to join Pack Points. In addition, employees, officers and directors of unauthorized resellers of JanSport products are not eligible for the Program.

Employees of VF Corporation and its brands (hereafter, “VF Corporation employees”) are eligible to participate in the Program but may be excluded from certain promotions or benefits. (For clarity, a VF Corporation employee must also be at least 18 years of age and a resident of the United States to become a Member.)

B. How to Join: Before joining and/or participating in the Program, you are strongly advised to carefully review these Terms. You may register to become a Pack Points Member:

• 1. Online at https://www.jansport.com by creating an account and indicating that you want to be a Pack Points Member. Once you've created your Pack Points account, you will: earn Points on all Qualifying Purchases made at https://www.jansport.com, be able to access your Member account balance, and view/print your points earned which may be used for redemption in increments of 100 points. You will also be signing up to receive Program emails and Member Offers, as well as general marketing emails. Your online account will allow you to access your Member points account balance and see special offers available to Pack Points members. As described in these Terms, once you have earned an increment of 100 points, JanSport will send you an email advisory informing you that the points you’ve earned may be redeemed for a discount on Qualifying Purchases made online at https://www.jansport.com.

C. Creating your online account: When setting up your online account, you will receive a one-time password (OTP) to authenticate your email and receive a code to complete your account creation. Each time you log in to the website, you will receive a unique one-time code in your email inbox.

D. Updating information: You are responsible for providing the correct email address to ensure proper accounting and receipt of Points. As a result, each Member is responsible for maintaining accurate and

updated personal information, including their email address. (VF Corporation employees must update their personal information for the Program independent of doing so with the Company’s Human Resources Department.) You may update your personal information for your online account online at: https://www.jansport.com.

3. Program Benefits – Earning Points, Redeeming Points for Discounts

A. Shop online at https://www.jansport.com and earn Points towards Discounts on the purchase of merchandise online at https://www.jansport.com.

• Subject to the conditions provided in these Terms & Conditions, on any eligible product that is purchased (a "Qualifying Purchase", as further described below), earn: one (1) Points for every U.S. Dollar spent on https://www.jansport.com. (For VF Corporation employees, Points will be earned based on the price of eligible products after deduction of any Company discount.)

• Qualifying Purchase(s) include both regular and sale-priced merchandise online at https://www.jansport.com. Purchases made at https://www.jansport.com will accrue Points at the time the order ships, not when the order is placed. No Points are earned when purchasing Gift Cards from JanSport, but you do earn Points when redeeming a Gift Card online at https://www.jansport.com towards the purchase of regular or sale-priced merchandise. In addition, no Points are earned for:

• Payment of any form of sales tax, shipping charges, gift boxes or wrapping.

• Payment made using a Gift Card from JanSport.

• Discounts received by applying a coupon, promo code, rebate or the like.

• Any purchases of JanSport products (1) at JanSport stores, (2) at other retailers that sell JanSport products, or (3) on websites other than https://www.jansport.com

• Every 100 Points earned (a “100 Point increment”) may be redeemed for a $10 discount. Points earned will be credited to Member at the time the applicable Qualifying Purchase ships. If purchase is made at https://www.jansport.com, once credited, Points may be automatically available in Member’s cart to be applied to a transaction, subject to system availability and these Terms. JanSport does not guarantee that Points earned from a Qualifying Purchase will be available for redemption in the same transaction in which they are earned. Providing an email address at checkout is unrelated to the acceptance of credit card transaction. If for some reason Member does not provide their email address at the time of purchase, they will not be able to apply Points to the transaction in question, but may call Customer Service 1-855-818-5966 or emailing us at js_customer_services@vfc.com. Upon verification by Customer Service of their Qualifying Purchase and that they did not previously receive Points (or a discount) for that purchase, the Points associated with the corresponding Qualifying Purchase will be reflected in their Pack Points account.) In either case, Member may only select ONE (1) discount per transaction.

• Earning and redemption of Points may take up to five (5) business days to be reflected in the Member’s account.

• A maximum of 500 Points may be redeemed for a $50 discount in a single transaction.

• If not redeemed for a discount at the time earned (including if qualifying purchase results in earning less than 100 Points), Points will expire three hundred sixty-five (365) days after being earned. Expiration will occur if (a) Member fails to reach the 100 Point increment within the three hundred sixty-five (365) day period or (b) Member DOES reach the 100 Point increment within the three hundred sixty-five (365) day period, but does NOT redeem the Points for a discount.

• Unredeemed Points CANNOT be applied so as to result in discount exceeding total amount of transaction.

• Any refunds or store credits received for the returns of merchandise after purchase will result in the corresponding Points being deducted from your Pack Points account. If you already earned and redeemed a 100 Point increment, a Point deduction due to merchandise return may result in a negative balance in your Pack Points account. (For clarity, a negative balance does not represent a collectible debt owed to JanSport; rather, the negative balance will only be used to offset future Points earned by you. Negative balance will only expire when offset by earning Points via Qualifying Purchase or otherwise, unless JanSport elects to waive a negative balance on a case-by-case basis in its sole discretion.)

• Pack Points may also be earned without purchase by performing the following activities; provided that certain non-purchase activities may require the Member to have previously purchased a JanSport product, as specified below, while other activities do not require a purchase.

Activity & Points Available

1. Create Program Account

• 50 points

2. Post A Review of a JanSport Product

• 25 points

3. Birthday Reward

• 100 points

4. Like/Share/Follow on Social Media

• 5 points

Restrictions**

Create Program Account

• Available once per Member.

Post Review of a JanSport Product

• Available once per JanSport product purchased by Member. Review must reflect Member’s actual experience in utilizing JanSport product in accordance with instructions. Member must include disclosure of “material connection”- that he/she/they is receiving a benefit from JanSport for reviewing its product. Member agrees, upon JanSport’s request and without additional consideration or compensation, to advise whether he/she/they still holds the same opinions as to JanSport product at future time. Review must be entirely the original work product of Member; cannot infringe third party rights; cannot include hate speech, profanity or other content-related requirements.

Birthday Reward

• Available once per Member per year.

Like / Share / Follow on Social Media

• Available once per social media platform per Member. Member must follow JanSport’s official account(s). Action is subject to verification and must be maintained for a reasonable period as determined by JanSport in its reasonable discretion. No purchase required.

**For illustrative purposes only. Additional restrictions (provided at time of offering activity) may also apply. JanSport’s decisions as to whether (or not) a person has successfully completed an activity and earned the corresponding number of Points are final and binding.

B. Pack Points operates on a rolling rewards basis, and there are no legacy rewards certificates or prior rewards cycles applicable to the Program. Points begin accruing to your account upon enrollment in Pack Points and will be counted toward a 100 Point increment in accordance with these Terms. Once a 100 Point increment is achieved, Points may be redeemed for a discount as described above. Points earned under the Program will expire three hundred sixty-five (365) days after the date they are earned, as further described in Section 3.A above, unless redeemed earlier in accordance with these Terms. No action on your part is required for Points to accrue or be applied toward a reward.

C. Points have no cash value and cannot be redeemed for cash or credit. Also, Points are personal to you. Redemption of Points may be conditioned upon your provision of a valid identification to JanSport’s satisfaction. You cannot give or transfer your Points to anyone else.

• It may take up to five (5) business days for Points from your Qualifying Purchases and associated discount to appear online at your Pack Points account at https://www.jansport.com.

• Points may not be used at JanSport stores, other retailers or stores that sell JanSport products, or on any websites other than https://www.jansport.com.

• Points are promotional items for Members of the Program and are not gift cards of JanSport.

• Points MAY be redeemed at the same time as using JanSport coupons, certificates, discounts, gift cards, or offers toward the purchase of products (provided that such redemption does not result in discount exceeding total amount of transaction.

D. If lost or stolen, Points (not redeemed for discount at time of transaction) may be used by anyone, and you are solely responsible for protecting Points (and your Pack Points account generally) from unauthorized use. If unredeemed Points that you earned and were assigned to your Pack Points account are used in a manner that was not authorized by you, or are lost or stolen, JanSport will not replace such Points. In such case, it is your sole responsibility to advise JanSport accordingly so that we can close your Pack Points account.

E. JanSport reserves the right to offer additional Program benefits or decline to offer certain benefits at any time in its sole discretion, with or without notice to you. This could include making bonus points and other promotional offers available to select Members based on purchase activity, geographic location, Program participation, or other information supplied by the Member. Provided, however, once Points have been earned, they will remain available for redemption during the following three hundred sixty-five day (365) period (if not redeemed for discount at the time earned).

F. Pack Points Members may also have early access to special events and be invited to participate in exclusive offers and experiences for Pack Points (jointly, the events and offers are "Member Offers").

4. Changes to the Terms

Membership in the Program and its benefits are offered at the discretion of JanSport, which reserves the right to terminate, change, limit, modify, or cancel any Program Terms, rules, regulations, benefits, or conditions of participation at any time.

We reserve the right, at our discretion, to change, modify, cancel, add or remove any or all portions of these Terms, any policy, FAQ, or guideline pertaining to the Program at any time. The revisions to the Program that JanSport may make include but are not limited to any of the following changes: (i) increase or decrease in the Points required or rate at which Points can be earned or redeemed; (ii) change when and/or how Points may be redeemed for a discount, including no longer allowing redemption of Points for discount in the same qualifying purchase transaction when earned in 100 Point increments; (iii) change the method of becoming a Member; (iii) institute or add blackout dates for earning or redeeming Points. If these Terms change in the future, we will let you know by posting an update to https://www.jansport.com with the most recent modification date. While JanSport may alert Members to a change in Terms, JanSport is in no way obligated to do so and refraining from sending any such notification (or its content) does not create any liability on the part of JanSport. Any changes or modifications will be effective immediately upon posting the revision, and you waive any right you have to receive special notice of such change. By continuing to use Pack Points, you agree to the revised terms.

In the event of Program cancellation, Points will be issued according to the current Terms for Points earned.

5. E-Mail Notifications

In joining the Program, you may agree to receive e-mail messages from JanSport from time to time relating to your participation in the Program. You will receive e-mails relating to your participation in the Program from JanSport unless you decide to cancel your Membership as per the information below. (In the U.S., such messages are commonly referred to as “transactional e-mails.”)

JanSport may also send you promotional e-mails with updates, offers and other information regarding JanSport (but NOT the Program). You may unsubscribe from receipt of promotional e-mails without affecting your participation in the Program. To unsubscribe, click on the unsubscribe link available on the bottom of promotional emails.

JanSport will try to distinguish e-mail messages relating to your participation in the Program in the U.S., transactional e-mails from promotional e-mails; if you’re in doubt as to the type of e-mail you have received, call JanSport Customer Service toll-free at 1-855-818-5966 (for U.S. residents)).

6. General Terms of the Program

A. These Terms are void where and to the extent prohibited by law.

B. In the event of a dispute over ownership of a Pack Points account, the registration will be declared to have been made by the authorized account holder of the email address submitted at the time of registration. For purposes of these Terms, the "authorized account holder" is the natural person who is assigned to the submitted email address by an internet provider, online service provider, or other organization (e.g., business, educational institution, etc.) that is responsible for assigning email addresses for the domain associated with the submitted email address.

C. The Program is for end consumers of JanSport products only (including VF Corporation employees), and not for commercial (such as “bulk buying”) use. Abuse of the Program by you, including failure to abide by these Terms, purchase or barter of JanSport product in quantities that evidences commercial rather than consumer intent, the sale or barter (or the attempted sale or barter) of Points, or promotional offers, and any misrepresentation of fact relating thereto or other improper conduct as determined by JanSport in its sole judgment may result in cancellation of a Member's Pack Points account and future disqualification from Program participation, forfeiture of all Points accrued, and cancellation of previously issued but unused Reward Certificates. At our discretion, we may prosecute abuse of the Program to the fullest extent of the law.

D. You may cancel your Pack Points membership at any time by calling JanSport Customer Service at 1-855-818-5966, or by or emailing us at js_customer_services@vfc.com. If you cancel your Pack Points membership, your accrued Points will be forfeited and cannot be redeemed retroactively.

E. Points are not transferable and may not be combined among Members or conveyed by any means to anyone, including through a Member's estate, and may not pass to a Member's successors and assigns. Accrued Points do not constitute property of the Member. Accrued Points are not transferable by the Member upon death, as part of a domestic relations matter, or otherwise. Points cannot be redeemed for cash or credit.

F. By agreeing to participate in the Program, you release JanSport, a division of VF Outdoor, LLC, any of its parents, subsidiaries and affiliate entities, and each of the respective, directors, officers, employees and agents of any of the foregoing (the "Released Parties") from all liability with respect to the misdirection or misuse of any Points or Rewards Certificates or the use of any Points or Rewards Certificates by an individual other than the Pack Points Member who earned the Points/Rewards Certificate. You further agree through your agreement to participate in the Program to release the Released Parties from and against any and all claims, damages, losses, liabilities, and other expenses (including, without limitation, attorney's fees) relating to your participation in Pack Points, use of Points or Rewards Certificates, or agreement to these Terms.

G. The Released Parties make no warranty, express or implied, including, but not limited to, any warranties of merchantability or fitness for a particular purpose with respect to Pack Points, membership in Pack Points or any products or services related to Pack Points.

H. The Program and these Terms will be governed by and construed under the substantive laws of the State of Delaware, without reference to conflict-of-laws/choice-of-law considerations (of Delaware or any other jurisdiction). Any claims must be raised and resolved in the federal or state courts located in Dover, Delaware. By agreeing to participate in the Program, you agree to the personal jurisdiction of such courts, to waive any right of change of venue, forum nonconveniens or the like, and that your recovery in any such action shall be limited to your actual costs in participating in the Program (but no more than $50) with consequential, compensatory, incidental and other damages as well as all other forms of relief being expressly waived.

I. The JanSport logo, Pack Points logo, and other logos and taglines are the intellectual property of JanSport