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eGift Card Terms & Conditions

eGift Card Full Terms and Conditions

 

Effective Date: August 13, 2026

1. GENERAL TERMS

In the United States, JanSport
eGift Cards are issued and distributed by Shift4 Inc., who is the sole obligor
to the owner. eGift Cards are subject to these eGift Card Terms and Conditions,
the JanSport Terms of Use,
including a provision for individual arbitration of any disputes, and the JanSport Privacy
Policy
. JanSport reserves the
right to change these eGift Card Terms and Conditions from time to time in its
discretion.

2.       EGIFT
CARDS

JanSport eGift Cards are redeemable for merchandise at the jansport.com
website only.

3.       REDEMPTION

If the amount of your eGift card does not
cover the total purchase amount, you must pay for the remainder of the purchase
with a valid form of payment. If the amount of your eGift card is more than the
total order amount, the balance amount will be stored on your eGift Card for
future use. Sales tax is not
charged when buying an eGift Card; however, purchases paid for with an eGift
Card will be charged applicable sales tax if the purchase ships to an address
where tax is payable. There is no expiration date for your eGift Card. Returned
merchandise will be credited to the original form of payment. JanSport eGift
Cards may only be redeemed on the country website of the country where
originally purchased.

4.       VIEW
YOUR BALANCE

To view your Gift Card
balance, go HERE.

5.       RETURNS

You may not return or
cancel your JanSport eGift Card after it is received. If your eGift Card has
not been delivered, you can cancel your purchase by contacting Customer
Service
. Cancellation is
subject to limitations.

6.       RISK
OF LOSS; LOST OR STOLEN EGIFT CARDS

Ownership and risk of
loss of eGift Cards passes to the purchaser as soon as we send our confirmation
to the recipient. We are not responsible for lost or stolen eGift Cards. If you
suspect that someone has copied or stolen your eGift Card, contact JanSport Customer
Service
immediately. eGift Cards have cash value and should be safeguarded
accordingly.

​​​

7.       LIMITATIONS

eGift Cards may be
purchased in increments of twenty-five dollars ($25) to two hundred dollars
($200.00).  The maximum value that can be
associated with any one eGift Card is two hundred dollars ($200.00). You may
not use an eGift Card to purchase other eGift Cards. eGift Cards cannot be
reloaded, resold, transferred for value, or redeemed for cash, except to the
extent required by law. Void if reloaded, resold, transferred for value, or
redeemed for cash. Unused eGift Cards may not be transferred.

8.       DELIVERY
INFORMATION AND REQUIREMENTS FOR EGIFT CARD PURCHASERS

All orders of eGift
Cards are subject to a process that compares purchaser information provided on
the website with information about the purchaser provided by the purchaser's
financial institution. If there is a discrepancy, your eGift Card order may be
delayed until it can be corrected. If you have concerns about your order,
please contact JanSport Customer Service.

 

We are not responsible
for eGift Cards that are undeliverable or not received due to your failure to
enter an accurate email address for the recipient. Please check to make sure
the email address of the recipient is correct and contact Customer Service if you suspect the
recipient did not receive his/her eGift Card.

9.       REASONS
FOR FAILED DELIVERY

eGift Cards are
delivered via email. If you have confirmed the recipient's email address but
the eGift Card has not been viewed within a reasonable period after the
requested delivery date, following is a list of the most common reasons why
delivery may have failed: 1. Spam filter blocked email or routed it to a
bulk/spam folder 2. Recipient's firewall blocked the email 3. Email inbox is
over size limit 4. Invalid email address.  If you need further assistance, contact JanSport
Customer Service.

10.   PERSONALIZED
MESSAGING

If you wish to add a
personal message to an eGift Card, simply type your message in the Message
field during the purchase process. Personal messages are limited in length to
the space provided on the eGift Card. There is no additional charge to include
a personalized message. If we find inappropriate, offensive or otherwise
objectionable messages, we reserve the right to cancel them. Thanks for your
cooperation.

11.   LIMITATION
OF LIABILITY

JANSPORT AND ITS
AFFILIATES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO EGIFT CARDS,
INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF AN EGIFT CARD CODE IS
NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE
REPLACEMENT OF SUCH EGIFT CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON
IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE
LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR
LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

12.   DISPUTES
AND ARBITRATION AGREEMENT

Disputes arising under these eGift Card Terms and
Conditions are subject to the Disputes and Arbitration Agreement [SB1] provisions
of the JanSport Terms of Use

 

13.   JANSPORT
EGIFT CARD CUSTOMER SERVICE

If you need assistance
with any aspect of your purchase, ownership, or use of your eGift Card, please
contact Customer Service at 1-855-818-5966 or by email at us_customer_care@jansport.com. Please be ready to supply your order number and/or email address.

 

 

 

 

Short Form
Disclosure—Purchased Cards

By purchase, use or acceptance of this
JanSport eGift card, you agree to the following terms: JanSport eGift Cards
issued by Shift4 Inc. Cards do not expire and there are no fees. Redeemable for
merchandise and services at jansport.com. eGift Cards are not returnable,
refundable or redeemable for cash except as required by law. For more
information, please review the JanSport eGift Card Terms and Conditions [SB2] (which
include an arbitration clause and class waiver).

 [SB1]Can
we add a pin cite to this section?

 [SB2]Link
out to eGift Card Ts&cs.